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For many small and growing businesses in South Africa, the path to ISO 9001 certification represents both an opportunity and a challenge. Certification can open doors to new markets, bolster customer confidence and streamline internal processes; yet the audit stage often feels daunting. At Quems Consulting we have guided dozens of clients through this process with minimal findings and faster

“We’ve got the certificate — but nothing really changed.” This is a common frustration we hear from South African businesses. You spent time and resources becoming ISO 9001 certified, but operations are still reactive, teams aren’t aligned, and customer complaints haven’t dropped. The truth? Certification is just the beginning. If ISO 9001 doesn’t live in your culture, your people, and

In today’s competitive manufacturing landscape, quality control is more essential than ever. With the rise of global supply chains and increased customer expectations, manufacturers are under immense pressure to deliver high-quality products consistently. One effective way to achieve this is through ISO 9001 certification. ISO 9001 is an internationally recognized standard for quality management systems (QMS). It provides a framework

The world of quality management is abuzz with the latest announcement from the International Organization for Standardization (ISO): the ISO 9001 standard is undergoing a significant revision! This update, initially expected by the end of 2025, is now projected to be finalized in 2026. So, what’s new with ISO 9001:2026? Here are some key highlights: 1. Resilience and Risk Management:

In today’s competitive business landscape, managing risk is crucial for success. ISO 9001, a quality management standard, is not just about ensuring product quality; it also provides a framework for effective risk management.   Here’s how ISO 9001 helps businesses manage risk effectively:   Risk-Based Thinking: ISO 9001:2015 introduced the concept of “risk-based thinking,” which encourages organizations to identify, assess,

Attention to all companies that are ISO 9001 certified! It is crucial to familiarise yourself with the latest amendment to the ISO 9001:2015 standard, which came into effect on February 22, 2024. This update aims to incorporate climate change considerations into organisational management systems. Let’s explore into the details of how this amendment impacts both current and future certifications to